Roberta Dangleben
Road Town,Tortola
Summary
Adept at maintaining high standards of cleanliness and sanitation, honed through experience at Beco's House Keeping Services. Demonstrates exceptional customer service and interpersonal skills, ensuring client satisfaction and fostering strong relationships. Achieved a consistent record of exceeding client expectations through efficient cleaning techniques and effective time management. Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.
Overview
8
8
years of professional experience
Work History
Cleaner
Beco's House Keeping Services
02.2016 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Banking errands and other messenger services
- Cashiering
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Provided assistance to other staff members with cleaning of difficult areas.
- Organized and used industrial cleaning products following strict safety procedures.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
- Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
- Exceeded client expectations in providing quality services while adhering strictly to deadlines for project completion timelines.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Education
High School Diploma -
Marigot Secondary School
Marigot, Commonwealth Of Dominica 05.2005
Skills
- Cleaning and sanitizing
- Sweeping and Mopping
- Housekeeping
- Customer Service
- Reliability and punctuality
- Knowledge of cleaning products
- Efficient Cleaning Techniques
- Restroom Sanitation
- Sanitation Practices
- Dusting Techniques
- Chemical Handling
- Health and safety compliance
- Waste Management
- Health and Safety Regulations
- Laundry services
- Confidentiality Awareness
- Strong Work Ethic
- Team Collaboration
- Adaptable and Flexible
- Communication and Interpersonal Skills
- Productivity and Time Management
- Flexible Schedule
- Trash Collection and Removal
- Work Orders
References
Nelcia St Jean
stjeann@hotmail.com | 284-541-6763
References
Jenelle Todman
jenelle.todman@gmail.com | 284-441-3681
Timeline
Cleaner
Beco's House Keeping Services
02.2016 - Current
High School Diploma -
Marigot Secondary School
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