Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Sasha Santana

Summary

Motivated professional with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Server

10 Acres Restaurants & Farm
03.2017 - 04.2018
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Bartender and Server

Pagliacci's
05.2018 - 05.2020
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Barista

Milano
06.2020 - 07.2021
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.

Student Practical Nurse

Mount Saint Mary's
10.2022 - 11.2022
  • Enhanced patient care by providing thorough assessments and creating individualized nursing plans.
  • Collaborated with interdisciplinary teams for optimal patient outcomes and well-coordinated care.
  • Administered medications accurately, ensuring proper dosage and adherence to medical protocols.
  • Performed wound care and dressing changes, promoting timely healing and preventing infection.

Personal Assistant to the Owner

Berlin Eaton
03.2023 - 09.2023
  • Streamlined the owner''s schedule by managing appointments, meetings, and travel arrangements.
  • Enhanced efficiency in daily operations by organizing and maintaining office filing systems.
  • Improved communication between the owner and external parties by drafting professional correspondence on their behalf.
  • Increased productivity by prioritizing tasks and ensuring deadlines were met consistently.

Student Practical Nurse

Nigel House
09.2023 - 10.2023
  • Enhanced patient care by providing thorough assessments and creating individualized nursing plans.
  • Collaborated with interdisciplinary teams for optimal patient outcomes and well-coordinated care.
  • Administered medications accurately, ensuring proper dosage and adherence to medical protocols.
  • Performed wound care and dressing changes, promoting timely healing and preventing infection.

Education

Degree of Nursing - Practical Nursing

Camosun College
Victoria, BC
03.2025

High School Diploma -

Cedar International School
Road Town, British Virgin Islands
06.2016

Skills

  • Personal accountability
  • Time management
  • Strong multitasking
  • Food safety understanding
  • Efficient organization
  • Guest Engagement

Certification

  • Bartending Certification, 2018
  • Food Safe, 2023
  • CPR and First Aid Level 3, 2024


Timeline

Student Practical Nurse

Nigel House
09.2023 - 10.2023

Personal Assistant to the Owner

Berlin Eaton
03.2023 - 09.2023

Student Practical Nurse

Mount Saint Mary's
10.2022 - 11.2022

Barista

Milano
06.2020 - 07.2021

Bartender and Server

Pagliacci's
05.2018 - 05.2020

Server

10 Acres Restaurants & Farm
03.2017 - 04.2018

Degree of Nursing - Practical Nursing

Camosun College

High School Diploma -

Cedar International School

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Sasha Santana