Sabrina Matthew Frett
Fat Hog's Bay ,Virgin Islands
Summary
I am a seasoned Administrative Assistant in the Virgin Islands education system. I bring organizational knowledge and innovation adaptability to the Scholarship Unit. I am determined to contribute to my Ministry's overall strategic plans, ensuring that I commit to a smooth and enhanced operation, give staff my full support, and deliver superior customer satisfaction.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Administrative Officer
Government of the Virgin Islands
Tortola , BVI
2015.10 - Current
- Maintains the Scholarship Unit’s database;
- Provides full administrative support to the Scholarship Manager;
- Facilitates all new scholarship applications;
- Streamline scholarship applications, enhancing efficiency and applicant experience;
- Coordinates orientation for new scholarship awardees and meticulously prepares student bonds ensuring compliance and understanding for all parties;
- Assist with student requests and queries;
- Provides unparalleled administrative support, resolving student inquiries with empathy and efficiency;
- Expertly manages the Scholarship Unit's database ensuring database accuracy.
Personal Assistant to the Permanent Secretary
Government of the Virgin Islands
Tortola , BVI
2012.10 - 2015.10
- Directed urgent matters to the Permanent Secretary while meeting all deadlines;
- Scheduled and managed the Permanent Secretary's appointments and organized official travel arrangements;
- I effectively supported the Permanent Secretary in carrying out her duties;
- Collaborated closely with the Personal Assistant to the Minister for Education and Culture, ensuring seamless coordination of meetings and schedules;
- Efficiently prepared draft correspondences.
Sales Associate
Fuddruckers
Doral , FL
2010.08 - 2010.12
- Ensured a welcoming environment for customers;
- Provided exceptional customer service while efficiently handling cash and credit transactions for customers' bills;
- Handled customer issues promptly and effectively.
Intern - Housekeeping Supervisor
ONE Bal Harbour Resort and Spa
Miami , FL
2010.01 - 2010.05
- Provided supervision and guidance to a team of room attendants and housemen;
- Assigned duties, inspected work, investigated complaints, and took corrective action;
- Ensured cleanliness and functionality of rooms before guest check-in;
- Produced instructional materials for training purposes;
- Maintained a high level of customer service consistently.
Assistant Mutual Funds Officer
Trident Trust Company (BVI) Limited
Tortola , BVI
2007.07 - 2008.07
- Prepared and organized monthly Funds;
- Offered assistance and supported the team of Mutual Funds Officers;
- Provided diligent client correspondence via telephone and e-mail.
Education
Bachelor of Science - Hospitality and Tourism Management
Florida International University
08.2010
Associate of Science - Business Administration
Hamilton Lavity Stoutt Community College
06.2007
Skills
- Customer Service
- Communication
- Leadership ability
- Problem-solving
- Adaptability
- Collaboration/Teamwork
- Efficient in Microsoft Word, Excel, PowerPoint Access, and Outlook
Activities
- Hospitality Sales and Marketing International Club
- Golden Key Honors Society
- South Beach Food & Wine Festival (February & March 2009) - Student liaison
References
References available upon request
Certification
- Certified Food Safety Manager;
- Certified in Disney Customer Service Training;
- Trained in some Front of the House (FOH) and Back of the House (BOH) operations;
- Licensed Taxi Driver.
Affiliations
- Virgin Islands National Youth Policy and Strategic Framework 2014-2019- Member
- Hospitality Sales and Marketing International Club;
- Golden Key Honors Society;
- South Beach Food & Wine Festival (February & March 2009) - Student liaison;
- Community activist.
Accomplishments
- Ministry of Education-Employee of the Quarter Award 2014;
- Achieved top employee award who scored 100% on a mystery shopper test for the Fuddrucker's food chain brand in Miami Florida.
References
References available upon request.
Timeline
Administrative Officer
Government of the Virgin Islands
2015.10 - Current
Personal Assistant to the Permanent Secretary
Government of the Virgin Islands
2012.10 - 2015.10
Sales Associate
Fuddruckers
2010.08 - 2010.12
Intern - Housekeeping Supervisor
ONE Bal Harbour Resort and Spa
2010.01 - 2010.05
Assistant Mutual Funds Officer
Trident Trust Company (BVI) Limited
2007.07 - 2008.07
Bachelor of Science - Hospitality and Tourism Management
Florida International University
Associate of Science - Business Administration
Hamilton Lavity Stoutt Community College
- Certified Food Safety Manager;
- Certified in Disney Customer Service Training;
- Trained in some Front of the House (FOH) and Back of the House (BOH) operations;
- Licensed Taxi Driver.
Similar Profiles
Daniella RichardsonDaniella Richardson
Secondary Teacher (Science) at Government Of The Virgin Islands - EducationSecondary Teacher (Science) at Government Of The Virgin Islands - Education
Necocli ArmstrongNecocli Armstrong
Labor Relations Manager at Department of Human Services, Government of the Virgin IslandsLabor Relations Manager at Department of Human Services, Government of the Virgin Islands
Shani' StephensShani' Stephens
Student Coordinator at Government Of The Virgin IslandsStudent Coordinator at Government Of The Virgin Islands