Summary
Overview
Work History
Skills
Educationandqualification
Personal Information
Hobbies and Interests
Timeline
Hi, I’m

Ron Pope

Long Look,British Virgin Island

Summary

Capable professional experienced in helping users correct problems with computer systems, mobile devices, and peripheral equipment. Knowledgeable about usability and security concerns. Comfortable working alone to successfully investigate and troubleshoot problems. Enthusiastic computer technician proudly offering several years of experience in upgrading systems, installing network components and providing informal software demonstrations. Enthusiastic employee with knowledge in email account setup. Skilled in task prioritization, exemplary customer service and troubleshooting.

Overview

20
years of professional experience

Work History

Infinite Solutions

IT/Technician
01.2011 - 01.2019

Job overview

  • I worked as an IT/Technician, I worked on most Government and Private computers/ Servers, I was the main computer Technician, I repaired all brand of computers and configured all brand of Servers and Printers
  • I have training and certification in HP and Lenovo Servers.

I do software for Cyber Security setup surveillance camera

  • Consulted via telephone to understand user problems, run through testing scripts and ask probing questions to locate root causes.
  • Performed troubleshooting on networking and connectivity issues to restore connections and network access.
  • Updated software versions with patches and new installations to close security loopholes and protect users.

Asson Electronics

Technician
01.2007 - 01.2009

Job overview

  • I worked as a technician repairing computers A/C Unit, Refrigeration, configuring and troubleshooting Servers load OS from windows 98 to windows 10.
  • Managed quality control and maintained high level of customer satisfaction.
  • Utilized hand tools to properly splice cables.
  • Participated in training to maintain technical expertise and proficiency on applicable equipment.
  • Followed safety practices to safeguard against injury and damage to property.

Dollar Rent A Car

Dollar Rent A Car Agent/Supervisor
01.1999 - 01.2007

Job overview

  • I work as a Rental Agent for 6 years and Supervisor for 2 years
  • Where I have learned to communicate and interact with people, make important decisions and meet deadlines.
  • Executed strategic sales plans to expand customer base and revenue.
  • Performed sales consultations and educated clients on products and services.
  • Established new accounts and serviced existing accounts maintaining professional relationships.
  • Achieved company growth and brand development through market expansion and sales.

Skills

  • Hardware Installation
  • Application installations
  • Disaster Recovery
  • Debugging

Educationandqualification

  • COMPTIA A+ Certification
  • COMPTIA NETWORK + Certification
  • Date: 2005 Penn Foster College Diploma Computer Technologies
  • Date: 1986 -1991. Liberty High School, where I obtain passes in Mathematics, English, Social Studies and History.

Personal Information

Date of Birth: 05/12/73

Hobbies and Interests

I love to learn new things especially, when coming to computers and Servers, technology on a whole, traveling around developing my communication skills through meeting a variety of people, reading and singing.

Timeline

IT/Technician

Infinite Solutions
01.2011 - 01.2019

Technician

Asson Electronics
01.2007 - 01.2009

Dollar Rent A Car Agent/Supervisor

Dollar Rent A Car
01.1999 - 01.2007
Ron Pope