Lotaya Sue
Hannah's Estate, Tortola,BVI,
Summary
Intelligent and detail-oriented Customs Broker committed to accuracy and thoroughness. Knowledgeable with import and export customs, laws and regulations. Considerate professional with exceptional communication and problem-solving skills. Seasoned Customs Broker with background in handling customs transactions and maintaining compliance with complex laws and regulations. Skilled at managing relations with governmental agencies, ensuring smooth import/export processes. Demonstrated ability to foster client satisfaction through effective communication and problem-solving skills. Proven track record of improving operational efficiency within the customs process.
Overview
15
15
years of professional experience
Work History
VI Customs Brokers & Logistics
Kedreana Parson
Road Town, Tortola, BVI
09.2018 - Current
- Same experiences from my previous Job at Lazarus Services Ltd.
Lazarus Services LTD
Kevin Parson
Blackburn Road, Tortola, BVI
09.2009 - 08.2018
- Maintained up-to-date knowledge of international trade regulations and procedures.
- Reviewed and processed customs clearance documents for imported goods.
- Advised management on changes to existing laws that would affect operations.
- Researched and identified applicable tariffs, taxes, duties, and fees associated with importation.
- Negotiated cost-effective solutions for customers based on their individual needs.
- Monitored the progress of deliveries through ports of entry using tracking systems.
- Collaborated with internal departments to develop strategies for minimizing customs delays.
- Prepared documentation required for the release of goods from customs control.
- Acted as a liaison between government agencies and customers.
- Ensured accuracy of all declarations made on behalf of clients.
- Analyzed shipping manifests for accuracy prior to filing entry documents with Customs Authority.
- Provided guidance to customers on compliance requirements associated with imports and exports.
- Determined the classification of imported goods in accordance with customs regulations.
- Verified shipment information against packing lists prior to submitting paperwork for clearance.
- Responded promptly to inquiries from internal staff regarding import and export processes.
- Performed research into new markets for potential export opportunities.
- Coordinated with shippers, carriers, warehouse personnel, customers, and other stakeholders to ensure timely delivery of cargo.
- Assisted in resolving discrepancies between customs authorities and customers regarding tariff classifications or duty rates.
- Compiled and maintained records of shipments, invoices, and other data related to customs regulations.
- Calculated exchange rates to monitor proper conversion of items.
- Processed and completed invoicing processes for timely and accurate billing of imports.
- Tracked shipments and communicated with carriers to confirm arrival time and release.
- Coordinated logistics for pickup and delivery of freight and containers to customers.
- Cleared goods through customs and verified delivery to client destinations.
- Monitored shipments and obtained clearance from customs and other agencies.
- Calculated duty and tariff payments owed on each shipment based on standard tables and legal requirements.
- Requested and compiled necessary customs invoices, certificates of origin, and cargo-control documents.
- Prepared and processed import and export documentation according to customs regulations, laws and procedures.
Education
High School Diploma -
Linden Foundation High School
Linden, Guyana06-2003
Some College (No Degree) - SUPERVISORY MANAGEMENT
The University Of The West Indies
Tortola, British Virgin IslandSkills
- Cross-Functional Teamwork
- Recordkeeping Accuracy
- Goal Setting
- Effective Communication
- Interpersonal Communication
- Time Management
- Shipment Scheduling
- Interpersonal Skills
- Team building
- Adaptability
- Multitasking
- Teamwork and Collaboration
- Continuous Improvement
- Import declaration management
- Professionalism
- Self Motivation
- Problem-Solving
- Reliability
- Transportation Coordination
- Document Preparation
- Analytical Thinking
- Relationship Building
- Active Listening
- Customer Support
- Payment Calculation
- Organizational Skills
- Adaptability and Flexibility
- Customer Assistance
- Team Collaboration
- Attention to Detail
Affiliations
Part-time football coach at the British Virgin Island Football Association.
Accomplishments
- Recognition letter from the governor of the British Virgin Island.
Languages
English
First Language
Timeline
VI Customs Brokers & Logistics
Kedreana Parson
09.2018 - Current
Lazarus Services LTD
Kevin Parson
09.2009 - 08.2018
High School Diploma -
Linden Foundation High School
Some College (No Degree) - SUPERVISORY MANAGEMENT
The University Of The West Indies