John Hodge
British Virgin Islands,Tortola
Summary
Ambitious Destination Host with a year and a half of hands-on experience verifying transaction information, obtaining payment authorizations and scheduling and preparing disbursements. First-rate expert at customer communication, data entry and organization. Diligent and meticulous professional commended for quickly and accurately learning new procedures.
Overview
8
8
years of professional experience
Work History
Destination Host
Tourist Board
British Virgin Islands, Virgin Gorda
11.2018 - Current
- Greet & Help tourist with Immigration forms at Port of Entry.
- Provide accurate information to guest of the British Virgin Islands, including but not limited to culture, geography, historic sites, attraction, Government Agencies and their functions, accommodations, parks, beaches, restaurants / eateries , events and transportation by land and sea.
- Observe all security and safety protocols.
- Perform any other special job related duties as assigned.
- Assist with the preparation and collation of tourism related information.
Office Generalist
Inland Revenue Department
British Virgin Islands, Tortola
11.2020 - Current
- Carried out day-day-day duties accurately and efficiently.
- Handled day-to-day running of re-arranging files, ensuring high levels of productivity and progression.
- Maintained excellent attendance record, consistently arriving to work on time.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Restaurant Busser
Bitter End Yacht Club
British Virgin Islands, Virgin Gorda
12.2016 - 08.2017
- Provided attentive service and proactively assessed guest needs.
- Monitored dining room inventory and replenished as necessary.
- Greeted customers and answered any questions.
- Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
- Assisted wait staff with timely food delivery and guest requests.
Gas Pump Attendant
Delta Petroleum Gas Station
British Virgin Islands, Virgin Gorda
11.2014 - 11.2016
- Adapted daily tasks to match staff ability and weather conditions, consistently maintaining safety and efficiency standards.
- Kept shop workspaces and various fieldwork locations clean and organized for maximum productivity.
- Maintained excellent attendance record, consistently arriving to work on time.
- Drove operational improvements which resulted in savings and improved profit margins.
Education
High School Diploma -
Bregado Flax Educational Centre Secondary Division
Valley Virgin Gorda07.2014
Skills
- Dynamic, friendly host
- Customer service
- Sales
Timeline
Office Generalist
Inland Revenue Department
11.2020 - Current
Destination Host
Tourist Board
11.2018 - Current
Restaurant Busser
Bitter End Yacht Club
12.2016 - 08.2017
Gas Pump Attendant
Delta Petroleum Gas Station
11.2014 - 11.2016
High School Diploma -
Bregado Flax Educational Centre Secondary Division
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