Overview
Work History
Education
Skills
Timeline
Communication Skills
Leadership Experience
Personal Information
References
Certification
Computer Systems
Hi, I’m

Joanne Bell

Senior Global Talent Acquisition Specialist | Project Manager
Port Erin,Isle of Man
Joanne Bell

Overview

20
years of professional experience

Work History

Self Employed

Global Talent Manager/Specialist
01.2024 - Current

Job overview

  • Initiated employee-centric activities to retrain, upskill and retain strong talent.
  • Developed succession planning tools to ensure smooth transitions in key leadership positions.
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Discovered and resolved complex employee issues that affected management and business decisions.
  • Recruited top talent to maximize profitability.
  • Liaised between multiple business divisions to improve communications.
  • Drafted and implemented hiring policies, strategies and goals to boost and diversify company talent pool.
  • Increased diversity within the organization by executing inclusive recruiting initiatives.
  • Defined innovative sourcing strategies to drive strong talent pipelines.
  • Coordinated international assignments, facilitating knowledge transfer between global teams.
  • Evaluated external vendors for talent management solutions, ensuring optimal fit with company needs and objectives.
  • Identified and implemented appropriate strategies to increase employee satisfaction and retention.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Coordinated technical training and personal development classes for staff members.
  • Sourced and found outstanding talent in online forums and social media sites before initiating recruitment procedures.
  • Aligned and leveraged leadership and cultural transformation strategies to build healthy and productive work environments.
  • Fostered positive work environment through comprehensive employee relations program.
  • Enhanced leadership development through the creation of targeted training programs.
  • Championed diversity and inclusion initiatives across all levels of the organization, resulting in increased representation of underrepresented groups in leadership roles.
  • Distributed employee engagement surveys to identify areas of improvement.
  • Fostered a culture of continuous learning by designing and promoting professional development opportunities.
  • Facilitated cross-functional collaboration to address organizational talent gaps and skill shortages.
  • Boosted employee engagement with the implementation of a comprehensive performance review process.
  • Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
  • Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
  • Improved employee retention by developing and implementing global talent management strategies.
  • Collaborated with internal stakeholders to develop customized career paths for high-potential employees, maximizing their growth potential within the company.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Streamlined onboarding processes for quicker new hire integration and productivity.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed strong communication and organizational skills through working on group projects.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Provided professional services and support in a dynamic work environment.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Proven ability to learn quickly and adapt to new situations.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Learned and adapted quickly to new technology and software applications.
  • Developed and maintained courteous and effective working relationships.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Excellent communication skills, both verbal and written.
  • Strengthened communication skills through regular interactions with others.
  • Self-motivated, with a strong sense of personal responsibility.
  • Applied effective time management techniques to meet tight deadlines.
  • Mentored junior team members, fostering professional growth through guidance on best practices in the industry.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Developed strong client relationships through consistent communication and attentive service.
  • Coordinated and executed marketing campaigns to generate new leads and sales opportunities.
  • Maintained database systems to track and analyze operational data.
  • Analyzed marketing data and trends to identify opportunities for improvement.
  • Gathered, organized and input information into digital database.
  • Built and managed relationships with key clients and partners to drive growth.
  • Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
  • Collected, arranged, and input information into database system.
  • Listened and responded to customer requests and forwarded necessary information to superiors.
  • Transformed underperforming departments with strategic planning efforts focused on process improvement.
  • Organized large-scale events, ensuring seamless execution of logistics, registration, catering, and venue management.
  • Increased sales revenue with targeted marketing campaigns and strategic product positioning.
  • Created and delivered presentations to internal and external stakeholders to showcase work.
  • Created and managed project plans, timelines and budgets.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Maintained current understanding of market conditions, compliance standards and best practices.
  • Followed all company policies and procedures to deliver quality work.
  • Earned recognition as a top performer consistently exceeding targets throughout my tenure as a specialist in the field.
  • Conducted thorough research to identify trends and inform decision-making for business growth initiatives.
  • Generated reports detailing findings and recommendations.
  • Led successful sales presentations to prospective clients, resulting in increased partnerships and collaboration opportunities.
  • Enhanced team productivity by streamlining processes and implementing time-saving strategies.
  • Developed and implemented systems to track customer feedback and satisfaction.
  • Managed budgets effectively, consistently staying within financial constraints while maximizing resource allocation for optimal results.

Isle of Man Government

Senior Secretary/ Office Manager
07.2023 - 12.2023

Job overview

  • Comprehensive secretarial and administrative support service to the Criminal Investigations Department and PVPI Department.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Enhanced overall office functionality by maintaining up-to-date knowledge of best practices in administrative support, staying current on relevant software updates, or attending professional development workshops.
  • Developed strong working relationships with external vendors or partners through consistent communication, negotiation skills, and exemplary customer service.
  • Maintained a welcoming environment for visitors by greeting guests professionally, managing phone calls, and directing inquiries to appropriate personnel promptly.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Demonstrated exceptional attention to detail when proofreading documents or reviewing contracts before distribution to ensure accuracy and compliance with organizational standards.
  • Safeguarded sensitive information with strict adherence to confidentiality protocols and data protection regulations.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Handled daily scheduling tasks and provided administrative support for entire department.
  • Supported departmental goals by providing reliable assistance to colleagues as needed, effectively demonstrating teamwork skills and a strong sense of responsibility.
  • Streamlined office processes by implementing efficient filing and organizational systems.
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Offered technical support and troubleshot issues to enhance office productivity.
  • Performed research to collect and record industry data.

Pushologies Limited

HR Advisor (and Tech Recruiter)
09.2022 - 02.2023

Job overview

  • Worked on strategic short and long term projects within HR and Recruitment.
  • Start up of HR Department in Isle of Man reporting in to the UK
  • Collaboration with HR team, Line Management and Executive Stakeholders
  • Increased client portfolio performance through diligent market research and analysis for optimal asset allocation.

Isle of Man Government OHR

HR Assistant Employee Changes
03.2022 - 08.2022

Job overview

  • Provided administration and civil service advice and assistance.

  • Performed internal and external audits and research and administrative reviews of programs and plans to support HR administration.
  • Helped employees register for benefits programs using online portals.
  • Coordinated employee relocation processes.
  • Tracked various statistics and kept detailed records to support human resources department.
  • Updated and maintained employee attendance records.
  • Answered and redirected incoming phone calls for office.
  • Studied research and trends on best practices in HR field.
  • Converted employee status from temporary to permanent.
  • Applied mediation and collaboration to successfully resolve employee complaints and grievances.
  • Processed employee termination paperwork at direction of supervisory staff.
  • Maintained compliance with labor laws by conducting thorough audits of HR practices and policies.
  • Responded to employee inquiries regarding benefits and other HR topics.
  • Responded to inquiries by answering telephone calls, in-person questions and emails.
  • Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
  • Documented human resources records and maintained confidentiality of sensitive personal information.
  • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Excellent communication skills, both verbal and written.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Learned and adapted quickly to new technology and software applications.
  • Applied effective time management techniques to meet tight deadlines.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Organized and detail-oriented with a strong work ethic.
  • Resolved problems, improved operations and provided exceptional service.
  • Passionate about learning and committed to continual improvement.

Suntera Global

HR Consultant
11.2021 - 01.2022

Job overview

  • Assisted with capacity and recruitment backlog for Suntera Global and Amber Gaming globally.
  • Organized team-building events and activities to foster collaboration, increase morale, and improve overall productivity among staff members.
  • Coordinated implementation of people-related services, policies and programs through departmental staff.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Performed budget analysis to control expenditures and predict future budget needs.
  • Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
  • Assessed employee engagement levels through surveys and focus groups, implementing actionable feedback for continuous improvement.
  • Generated and analyzed reports to monitor employee engagement and attrition trends.
  • Participated on local and organization-wide committees that focused on projects that moved organization forward and towards meeting strategic goals.
  • Coordinated internal promotions processes allowing career advancement opportunities within the organization.
  • Reduced time-to-hire with efficient recruitment strategies, including targeted job postings and thorough candidate screening.
  • Assisted and guided clients on HR procedures and program development by devising performance evaluations, job descriptions and industry-standard salary ranges.
  • Supported organizational change initiatives by developing clear communication plans and providing guidance during transitions.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
  • Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
  • Collaborated with managers to identify and address employee relations issues.
  • Developed and monitored employee recognition programs.
  • Worked alongside global business leader to deploy new training strategies.
  • Assisted with writing job postings and job descriptions for boards.
  • Liaised between multiple business divisions to improve communications.
  • Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
  • Managed conflict resolution by mediating disputes between employees, fostering a positive work environment.
  • Partnered with leaders on HR and business functions using consultative approach to proactively identify and address issues and concerns.
  • Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
  • Provided human resources, recruiting and resource allocation guidance in commercial consulting environment.
  • Streamlined HR processes for increased efficiency by automating manual tasks and reducing paperwork.
  • Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
  • Optimized talent acquisition process by leveraging data-driven insights, refining sourcing techniques and enhancing employer brand presence.
  • Assessed client feedback and delivered information to management for corrective action.
  • Resolved problems, improved operations and provided exceptional service.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Developed strong communication and organizational skills through working on group projects.
  • Gained strong leadership skills by managing projects from start to finish.
  • Identified issues, analyzed information and provided solutions to problems.
  • Excellent communication skills, both verbal and written.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Passionate about learning and committed to continual improvement.

JP Humital Group

Remote Principal Consultant EMEA/ Talent Acquisition
02.2019 - 11.2021

Job overview

  • Performed full 360 Recruitment function and headhunting/talent search globally.
  • Business development by creating a global client footprint
  • Key Account Management
  • Served as a trusted advisor for clients navigating complex industry landscapes.
  • Prepared presentations to explain revisions, enhancements and process improvements of organization's systems and programs.
  • Delivered exceptional presentations for C-level executives, showcasing project progress and results.
  • Created and optimized records management strategies to coordinate and protect information.
  • Onboarded and managed new client accounts to boost retention rates.
  • Automated system e-commerce features to improve client sales.
  • Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues.
  • Maintained database systems to track and analyze operational data.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Gathered, organized and input information into digital database.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Devised and implemented processes and procedures to streamline operations.
  • Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
  • Collaborated with clients from concept through final delivery of product or service.
  • Collected, arranged, and input information into database system.
  • Negotiated contracts with vendors, securing optimal terms and conditions while reducing costs.
  • Supported clients with business analysis, documentation, and data modeling.
  • Implemented innovative solutions to address challenges and enhance business performance.
  • Collaborated with teams to define, strategize, and implement marketing and web strategies.
  • Created and managed project plans, timelines and budgets.
  • Generated reports detailing findings and recommendations.
  • Created and developed detailed work plans to meet business priorities and deadlines.
  • Developed expertise in niche industries through continuous learning efforts.
  • Collaborated with subject matter experts to develop best practices and industry-leading methodologies.
  • Built strong relationships with clients, fostering long-term partnerships and repeat business.
  • Renegotiated outsourcing contracts to save considerable costs.
  • Managed large-scale projects, ensuring timely completion within budget constraints.
  • Developed comprehensive strategies with key stakeholders to drive organizational growth and success.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Excellent communication skills, both verbal and written.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Paid attention to detail while completing assignments.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Organized and detail-oriented with a strong work ethic.

EOH Group (JSE listed Group) MPC Recruitment

Senior Recruitment /Talent Specialist Consultant
08.2014 - 02.2019

Job overview

  • Maintained existing clients and performed 360 Recruitment function.

JOBELL Recruitment

CEO/ HR Project Manager/ Talent Acquisition Manager
01.2004 - 07.2014

Job overview

  • Performed 360 Recruitment function and HR duties.

Exclusive Accommodation

Owner/Project Manager
10.2001 - 01.2004

Job overview

  • Bought exclusive property to renovate and resell.

PAG Staffing Solutions (The Logical Options Group)

Senior Recruitment /Talent Specialist Consultant
07.1998 - 09.2001

Job overview

  • Performed 360 Recruitment function and project management.
  • Key Account Management
  • Breakfast Events and presentations
  • Top Senior Recruitment Consultant consistently for 3 years
  • Won incentive trips abroad

Education

Cullen Scholefield

CIPD 7 – busy with registration as assessed and advised by Maureen Scholefield (TBC)

University Overview

EOH FTI (Faculty Training Institute), South Africa

NQF 5 – Project Management Higher Certificate

University Overview

EOH FTI (Faculty Training Institute), South Africa

NQF4 – Impact Program Certificate (Self-development & Employee Wellness Certificate)

University Overview

Federation of African Professional Staffing Organisations (APSO), South Africa

A.I.P.S.C. (Affiliate Member of the Institute of Personnel Service Consultants)

University Overview

Nelson Mandela University, South Africa

BCom LLB Law (incomplete to discuss in interview)
01.1992

University Overview

Collegiate Girls High School, Port Elizabeth, South Africa

Senior Certificate (University entrance)
01.1990

University Overview

Skills

  • Start-up company
  • Leadership
  • RPO (Recruitment Process Outsourcing)
  • Project planning and Management
  • Brand Management
  • Strategy
  • Organisation
  • Communication
  • Research
  • Problem solving
  • Employee wellness and engagement
  • Stakeholder engagement
  • Interpersonal skills
  • Problem solver
  • Team player
  • Management
  • Integrity
  • Well organised
  • Decision maker and structured
  • Performance Management
  • Transcribes
  • Deadline Driven
  • Project Events and HR
  • Minutes
  • Transcribe
  • Office Management
  • Leadership Training and Development
  • Company Leadership
  • Onboarding and Orientation
  • Contract Negotiation
  • Effective Communication
  • Policy Improvement Recommendations
  • Multitasking
  • Self Motivation
  • Talent Acquisition
  • Compliance
  • Administering Disciplinary Procedures
  • Problem-solving aptitude
  • Job Analysis
  • Professionalism
  • Onboarding, Training, and Development
  • Employee Handbook Development
  • Human Resource Management Software HRMS
  • Employee Engagement Strategies
  • Conflict Resolution
  • Executive Recruiting
  • Program Analysis
  • Human Resources Department Processes
  • Recruitment Management
  • Training Needs Analysis
  • Employee Referral Programs
  • Global Talent Acquisition
  • Recruitment Strategies
  • Time Management
  • Problem-solving abilities
  • Relationship Building
  • Interviewing
  • Team building
  • Training development
  • Human Resource Information System HRIS
  • Talent Analytics
  • Teamwork and Collaboration
  • Employment Record Verification
  • Adaptability and Flexibility
  • Analytical Thinking
  • Team Collaboration

Timeline

Global Talent Manager/Specialist
Self Employed
01.2024 - Current
Senior Secretary/ Office Manager
Isle of Man Government
07.2023 - 12.2023
HR Advisor (and Tech Recruiter)
Pushologies Limited
09.2022 - 02.2023
HR Assistant Employee Changes
Isle of Man Government OHR
03.2022 - 08.2022
HR Consultant
Suntera Global
11.2021 - 01.2022
Remote Principal Consultant EMEA/ Talent Acquisition
JP Humital Group
02.2019 - 11.2021
Senior Recruitment /Talent Specialist Consultant
EOH Group (JSE listed Group) MPC Recruitment
08.2014 - 02.2019
CEO/ HR Project Manager/ Talent Acquisition Manager
JOBELL Recruitment
01.2004 - 07.2014
Owner/Project Manager
Exclusive Accommodation
10.2001 - 01.2004
Senior Recruitment /Talent Specialist Consultant
PAG Staffing Solutions (The Logical Options Group)
07.1998 - 09.2001
Cullen Scholefield
CIPD 7 – busy with registration as assessed and advised by Maureen Scholefield (TBC)
EOH FTI (Faculty Training Institute), South Africa
NQF 5 – Project Management Higher Certificate
EOH FTI (Faculty Training Institute), South Africa
NQF4 – Impact Program Certificate (Self-development & Employee Wellness Certificate)
Federation of African Professional Staffing Organisations (APSO), South Africa
A.I.P.S.C. (Affiliate Member of the Institute of Personnel Service Consultants)
Nelson Mandela University, South Africa
BCom LLB Law (incomplete to discuss in interview)
Collegiate Girls High School, Port Elizabeth, South Africa
Senior Certificate (University entrance)

Communication Skills

Communication Skills
To increase my business development I started monthly breakfast meetings with a presentation and casual collaboration in order to build key relationships spanning over years. This form of business networking is and was a huge success and gave my clients a chance to relax and discuss the current market place as well as networking with other businesses. I retained a large corporate client network. I understood what each of my clients needs were by listening, collaborating with internal Recruiters as well the Hiring Manager. Open communication with their Hiring Managers is imperative to get the correct candidate for the role. Collaboration and relationship building proved to be my strategy to ensure I was their go-to person. Being an Achiever for a Recruitment company, I was Top Senior Financial Recruitment Consultant consecutively for three years running. Being part of a large JSE listed company top achievers won yearly incentives. I won a company trip to Austria and Egypt.

Leadership Experience

Leadership Experience
Project Manager on Client premises as RPO (Resource Process Outsourcer) Employee headcount total 10,000. Full Recruitment function including being part of the panel interviews and assisting the recruitment and HR teams with onboarding successful candidates into various departments. Junior Recruitment Resourcer’s reporting to me. Worked on large complex projects successfully.

Personal Information

Personal Information
Title: Talent Manager/Project Manager/HR Advisor/Talent Acquisition Specialist

References

References
Available upon request.

Certification

A.I.P.S.C Certification | APSO | Member 1999 -current

Computer Systems

Computer Systems
  • Staffmatch (bespoke system)
  • Talentlink
  • Peoplelink
  • Greylink (Client portal)
  • MS Office 365
  • Suntera Global (bespoke system)
  • ZOHO
  • SharePoint (HR and ATS)
  • HiBob (HR system)
  • ROVIPlayer & EvidenceLink Viewer Plus (disc transcribing software)
  • LinkedIn
  • Job boards
  • Isle of Man Job Centre
  • Social Media
  • Adobe
  • PiP HR system IOM

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Joanne BellSenior Global Talent Acquisition Specialist | Project Manager