Colliann Thomas
Rogues Bay, Tortola
Summary
Accomplished Patient Care Assistant with a proven track record enhancing patient care quality through meticulous medication administration and patient-focused care. Excelled in providing companionship and emotional support, alongside proficient data entry skills.
Overview
7
7
years of professional experience
Work History
Patient Care Assistant
Masonicare
Hartford,CT,USA
02.2020 - 12.2022
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
- Monitored vital signs and reported any abnormalities to the nursing staff for prompt intervention.
- Administered medications as directed by nursing staff, ensuring accuracy and timely delivery of prescribed treatments.
Certified Nursing Assistant
Arden Courts Of Avon
Avon,CT,USA
04.2016 - 10.2019
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
Patient Service Representative
Parkway Pavilion Health & Rehabilitation Center
Enfield,CT,USA
12.2015 - 01.2017
- Improved patient satisfaction by providing exceptional customer service during check-in and check-out processes.
- Answered incoming calls, scheduled appointments and filed medical records.
- Managed patient registration process, confirming data accuracy and completeness.
- Resolved patient billing issues in line with established guidelines.
Education
Certification -
American Institute
West Hartford,CT,USA10.2017
Certification -
Cranberg Education Inc
Wethersfield,CT,USA03.2016
High School Diploma -
Penn Foster High School
Scranton,PA,USA10.2015
Skills
- Customer Service
- Phone and Email Etiquette
- Problem-Solving
- Data entry proficiency
- Patient-focused care
- Infection Control
- Companionship and emotional support
- Medication Administration
- Time Management
- Patient Care Quality
- Dementia and Alzheimer's knowledge
- Patient Safety Management
Timeline
Patient Care Assistant
Masonicare
02.2020 - 12.2022
Certified Nursing Assistant
Arden Courts Of Avon
04.2016 - 10.2019
Patient Service Representative
Parkway Pavilion Health & Rehabilitation Center
12.2015 - 01.2017
Certification -
American Institute
Certification -
Cranberg Education Inc
High School Diploma -
Penn Foster High School