ANTHONY SKINNER
Clermont
Summary
Dynamic Senior Estimator with over 17 years of experience using Xactimate, recognized for delivering high-quality estimates exceeding $20 million. Proven track record in enhancing customer satisfaction through exceptional people skills and effective dispute resolution. Successfully mentored junior estimators at IA Claims Specialists, fostering a culture of continuous improvement.
Overview
20
20
years of professional experience
Work History
Senior Estimator/supplementer
IA Claims Specialists
07.2020 - Current
- Advised clients on various design options while considering cost implications, helping them make informed decisions about project scope and budget.
- Earned recognition as a top-performing Senior Estimator due to consistently high-quality work and successful project outcomes.
- Presented clear and concise estimates to clients, fostering trust and confidence in our services.
- Led training sessions for colleagues on best practices in estimation techniques and processes, promoting a culture of continuous learning within the team.
- Stayed abreast of industry trends and advancements in technology, incorporating new methodologies into daily practices when appropriate.
- Mentored junior estimators, contributing to their professional growth and development within the company.
- Conducted thorough site visits prior to drafting estimates, ensuring accurate assessments of project requirements and potential challenges.
- Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
Storm Manager. Desk Adjuster, File Examiner, Field
NCA Group Now Alacrity
08.2009 - 03.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
Property Field Adjuster
Pilot Catastrophe
08.2005 - 08.2009
- Collaborated cross-functionally with underwriting teams to review policies for accuracy before issuing final determinations on coverage applicability.
- Provided support during catastrophic events, working long hours to handle a large influx of claims efficiently and compassionately.
- Named top 1% of all adjusters for Pilot 3 years in a row.
Education
No Degree - Liberal Arts And Sciences
Oregon State University
Corvallis OregonSkills
- Cost estimation expertise, I've written commercial estimates over for over $20 Million
- Mathematical problem-solving
- Attention to detail and accuracy
- Used Xactimate for 17 years to estimate both residential loses and commercial loses
- Hail, hurricane and fire certified several times in my career
- Estimate preparation
- Excellent people skills, I was on the "critical" claims team where we dealt with the most upset customers to avoid further issues After closing over 1400 claim during Katrina, I had only 1 complaint
Timeline
Senior Estimator/supplementer
IA Claims Specialists
07.2020 - Current
Storm Manager. Desk Adjuster, File Examiner, Field
NCA Group Now Alacrity
08.2009 - 03.2020
Property Field Adjuster
Pilot Catastrophe
08.2005 - 08.2009
No Degree - Liberal Arts And Sciences
Oregon State University