ANTHONY SKINNER
Clermont
Summary
Dynamic Senior Estimator with over 17 years of experience using Xactimate, recognized for delivering high-quality estimates exceeding $20 million. Proven track record in enhancing customer satisfaction through exceptional people skills and effective dispute resolution. Successfully mentored junior estimators at IA Claims Specialists, fostering a culture of continuous improvement.
Overview
20
20
years of professional experience
Work History
Senior Estimator/supplementer
IA Claims Specialists
Remote
07.2020 - Current
- Advised clients on various design options while considering cost implications, helping them make informed decisions about project scope and budget.
- Earned recognition as a top-performing Senior Estimator due to consistently high-quality work and successful project outcomes.
- Presented clear and concise estimates to clients, fostering trust and confidence in our services.
- Led training sessions for colleagues on best practices in estimation techniques and processes, promoting a culture of continuous learning within the team.
- Stayed abreast of industry trends and advancements in technology, incorporating new methodologies into daily practices when appropriate.
- Mentored junior estimators, contributing to their professional growth and development within the company.
- Conducted thorough site visits prior to drafting estimates, ensuring accurate assessments of project requirements and potential challenges.
- Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
Storm Manager. Desk Adjuster, File Examiner, Field
NCA Group Now Alacrity
Fisher Indiana (Remote)
08.2009 - 03.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
Property Field Adjuster
Pilot Catastrophe
Remote
08.2005 - 08.2009
- Collaborated cross-functionally with underwriting teams to review policies for accuracy before issuing final determinations on coverage applicability.
- Provided support during catastrophic events, working long hours to handle a large influx of claims efficiently and compassionately.
- Named top 1% of all adjusters for Pilot 3 years in a row.
Education
No Degree - Liberal Arts And Sciences
Oregon State University
Corvallis OregonSkills
- Cost estimation expertise, I've written commercial estimates over for over $20 Million
- Mathematical problem-solving
- Attention to detail and accuracy
- Used Xactimate for 17 years to estimate both residential loses and commercial loses
- Hail, hurricane and fire certified several times in my career
- Estimate preparation
- Excellent people skills, I was on the "critical" claims team where we dealt with the most upset customers to avoid further issues After closing over 1400 claim during Katrina, I had only 1 complaint
Timeline
Senior Estimator/supplementer
IA Claims Specialists
07.2020 - Current
Storm Manager. Desk Adjuster, File Examiner, Field
NCA Group Now Alacrity
08.2009 - 03.2020
Property Field Adjuster
Pilot Catastrophe
08.2005 - 08.2009
No Degree - Liberal Arts And Sciences
Oregon State University